All GOLPHERS knives carry a limited lifetime warranty.

We stand behind our knives. All of our knives and tools come with a limited lifetime warranty. If you aren’t happy with your product, get in touch with us and we will make it right. See the details down below.

Email us at customerservice@golphers.com

USA_Shipping

ORDERS RECEIVED BY 12PM PST WILL SHIP SAME DAY. ORDERS RECEIVED PAST 12PM PST WILL SHIP NEXT BUSINESS DAY

• FREE USPS Shipping - all orders of $75.00 or more

• USPS First Class Mail – 2-4 business days

• USPS Priority Mail – 1-3 business days

• Fed Ex 2 day – 2 business days

• Fed Ex Priority Overnight – 1 business day (12/23 @ 12pm is cut-off to arrive by Christmas

Shipping times may vary depending on order confirmation, weather conditions, etc.

Returns

You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging, and you'll need some proof that you actually purchased it. If you don't have that we can try to help you out.

Refunds

Once we receive your returned product we will immediately notify you of the status of your refund after inspecting the goods. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a few days, depending on your card issuer's policies.

Disassembly

Taking your knife apart will void your warranty. Each Golphers knife is hand fit and assembled by skilled craftspeople. It's not easy. If you take it apart we can't be held responsible for how it goes back together again. That said, there's no reason for you take your Golphers product apart. All Golphers products can be easily user-serviced and cleaned without having to take the product apart. If you have questions about this please contact us at customerservice@golphers.com and will will help you out.

The more you have your blade with you, the more useful it will become. A knife that is carried every day, cared for, and well-maintained is one that you'll have for a lifetime. The knife that spends its life in a drawer is the one missing when you need it most.

Follow these simple steps to keep your knife on-point when you need it. Take care of your blade and it will take care of you.

1. Keep it sharp.

This is rule #1 for a reason – the sharper your blade the less physical force is required to complete tasks. You should sharpen your own knives whenever possible, but if you're unsure how then many gun and knife shops will sharpen your blade for you for a few bucks.

2. Keep it clean and dry.

After use if you get your knife we then you need to dry it off. If you get water behind the ball marker and in the bolster then dry it off. We use high quality stainless steel which is rust resistant. All metals will corrode when wet and neglected for extended periods of time. Keep the grit and dirt out of your knife, especially out of the primary pivot area. If it moves, it needs to be clean, dry, and lubricated.

3. Keep it lubricated.

Keep your knife and the ball bearings properly lubricated. There are a lot of different kinds of lubricant out there, and you can choose the one the works best for you. We recommend Sentry Tuf Glide which can be found on Amazon.